PortugueseThe general conditions of the Pronumis website
The general conditions of use of the Pronumis website are governed by the following points:
- The use of the Pronumis website in its display content, prices and images is free for all users.
- All online registrations and purchases must be made exclusively by people over 18 years of age.
- Pronumis is strict, and false registration data or fraudulent payment attempts will be immediately reported to the competent authorities.
- The personal data collected during registration is safeguarded in accordance with current legislation and will be used as a reference when purchasing products and if you sign up for our newsletter for information about new products via email.
- We reserve the right to change prices, images, descriptions or any other content on this website without prior notice, without any penalty being charged to us.
- Any questions or additional information can be clarified through our contact details.
- All orders are processed and shipped on a first-come, first-served basis and after payment validation.
- The delivery period will depend on the carriers used and our company is not responsible for delays or delays after leaving our facilities.
- We only accept duly justified returns up to 15 days after the shipping date. We guarantee a maximum delivery time and refund when using the right of return
- Orders will be placed based on the product description, with the images being an informative complement without being required to be accurate.
- Shipping costs for returned orders for non-defective products will be borne by the buyer.
- All orders may be refused, due to stock errors or force majeure, even after confirmed payment.
- Orders registered but not paid after 60 working day hours will be canceled and we reserve the right to deactivate the customer's account.
- Pronumis would like to thank you for reading our conditions and we are available for clarifications or additional doubts that may arise. To do so, you should contact us via email suportepronumis@pronumis.pt or via telephone.
Pronumis Points
Pronumis has a points accumulation system aimed at customers.
What are Pronumis Points?
Pronumis Points are points that the customer earns when purchasing any product on our website.
For each order successfully completed, this amount can be deducted from a future order.
You can accumulate points up to a maximum of €100.00.
How do I exchange my Points?
Whenever you have a balance of points in your account, you can exchange them when completing your order.
What is the advantage of accumulating Points?
The big advantage is the credit that accumulates for future purchases.
What is the value of a point on Pronumis?
Each Pronumis point is worth €0.02
Do all products accumulate points?
No, gold coins, 2 Euro coins and some INCM commemorative coins do not accumulate points.
Points also do not accumulate for items on special promotions (Direct discounts).
How do I see my points?
The customer can consult the statement of the use of their points through their Pronumis account.
Doubts?
Whenever you have any doubts or other questions about PontosPronumis, just send us an email to suportepronumis@pronumis.pt